Store Shift Lead — Customer Experience & Operations

Walgreens; La Grange (IL); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in La Grange, IL is seeking a proactive team member to open and close the store when management is unavailable, manage required systems and cash handling, and ensure the floor and stock room are ready for business. The role includes aiding with deliveries and maintaining store standards.

The position emphasizes strong customer service, product knowledge, and collaboration with the team to deliver a positive Walgreens experience and efficient daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure start-ups and cash handling are ready.
• Handle product returns, refunds, cash drops, and register discrepancies.
• Deliver a distinctive and delightful customer experience.
• Greet and assist customers, resolve issues to ensure a positive experience.
• Assist with inventory, pricing changes, and display development to support store operations.

Skills

Leadership

English proficiency

Job description

Walgreens in La Grange, IL is seeking a proactive team member to open and close the store when management is unavailable, manage required systems and cash handling, and ensure the floor and stock room are ready for business. The role includes aiding with deliveries and maintaining store standards.

The position emphasizes strong customer service, product knowledge, and collaboration with the team to deliver a positive Walgreens experience and efficient daily operations.