Store Shift Lead - Customer Experience & Operations

Walgreens; Herriman (UT); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Herriman, Utah is seeking a team member to open and close the store in the absence of management, handling cash tasks and ensuring the sales floor and stock room are ready for the day. You will also assist customers, process returns, refunds, and support frontline operations to deliver an exceptional shopping experience.

The role emphasizes strong English communication, reliability, and the ability to work with a team to maintain store standards and ensure smooth daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including required system start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops to the safe, and provide change to cash registers as requested.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers by greeting and assisting with products and services; resolve issues to ensure a positive experience.
• Assist with store operations such as inventory, pricing, displays, and backroom duties; ensure compliance with policies.

Skills

Leadership experience

Retail key holder

English proficiency

Job description

Walgreens in Herriman, Utah is seeking a team member to open and close the store in the absence of management, handling cash tasks and ensuring the sales floor and stock room are ready for the day. You will also assist customers, process returns, refunds, and support frontline operations to deliver an exceptional shopping experience.

The role emphasizes strong English communication, reliability, and the ability to work with a team to maintain store standards and ensure smooth daily operations.