Shift Lead - Customer Experience & Store Ops

Walgreens; Bountiful (UT); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member in Utah to open and close the store in the absence of management, handle cash and customer transactions, and uphold a high standard of service. You will engage customers, assist with products and services, and model best practices for a distinctive Walgreens experience.

Responsibilities include coordinating with management on order issues, supporting inventory accuracy, pricing updates, and maintaining store appearance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management.
• Handles cash, refunds, voids, and stockroom duties.
• Delivers a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues to ensure satisfaction.
• Manage daily pricing and signage; maintain store appearance and inventory.

Skills

Leadership experience

Customer service

English proficiency

Job description

Walgreens is seeking a capable team member in Utah to open and close the store in the absence of management, handle cash and customer transactions, and uphold a high standard of service. You will engage customers, assist with products and services, and model best practices for a distinctive Walgreens experience.

Responsibilities include coordinating with management on order issues, supporting inventory accuracy, pricing updates, and maintaining store appearance.