Store Shift Lead: Service & Ops Coach

Walgreens; Greenville (SC); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Greenville is seeking a frontline leader to open and close the store when management is not present, manage cash and transactions, and ensure the floor and stock room readiness for the day. You will also handle returns and assist customers with products and services while modeling service excellence.

The role emphasizes maintaining store systems, supervising team members, and delivering a distinctive Walgreens customer experience in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure floor and stock room are ready for business.
• Handle returns, refunds, cash drops, and cash register records accurately.
• Provide an outstanding customer experience and assist customers with products and services.

Skills

Leadership experience

Retail key holder

Customer service

Store systems knowledge

Job description

Walgreens in Greenville is seeking a frontline leader to open and close the store when management is not present, manage cash and transactions, and ensure the floor and stock room readiness for the day. You will also handle returns and assist customers with products and services while modeling service excellence.

The role emphasizes maintaining store systems, supervising team members, and delivering a distinctive Walgreens customer experience in a fast-paced retail environment.