Store Shift Lead: Elevate Customer Experience & Operations

Walgreens; Mesa View (AR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store role to support opening and closing the store in management's absence. You will handle cash, process returns and refunds, and ensure the floor and stock room are ready for business hours.

You will engage customers, assist with product questions, and help maintain inventory, pricing, and displays. The role emphasizes accurate cash handling and customer service excellence at Walgreens.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Register all related sales on assigned cash register, including records of scanning errors and price verifications.
• Assist with inventory counts and stockroom organization to maintain accuracy.
• Assist with vendor deliveries and backdoor access as needed.
• Maintain store appearance, signage, and basic department pricing to support compliant pricing.

Skills

Leadership

Retail experience

Cash handling

English fluency

Cash register system

Tools

Cash register

Job description

Walgreens is seeking a store role to support opening and closing the store in management's absence. You will handle cash, process returns and refunds, and ensure the floor and stock room are ready for business hours.

You will engage customers, assist with product questions, and help maintain inventory, pricing, and displays. The role emphasizes accurate cash handling and customer service excellence at Walgreens.