Store Shift Lead — Customer Experience & Operations

Walgreens; Clovis (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Clovis, NM is seeking an associate to support store operations, customer service, and cash handling. The role includes opening/closing the store in absence of management, processing returns and refunds, and ensuring pricing and displays are accurate.

You will greet customers, assist with products, and help maintain a welcoming store environment. The position emphasizes delivering a distinctive customer experience and collaboration with team members on inventory, displays, and daily

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash start-ups.
• Completes product returns, refunds, and cash handling as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and assisting with products and services, resolving issues to ensure positive experiences.

Skills

Leadership experience

Customer service

Cash handling

English fluency

Job description

Walgreens in Clovis, NM is seeking an associate to support store operations, customer service, and cash handling. The role includes opening/closing the store in absence of management, processing returns and refunds, and ensuring pricing and displays are accurate.

You will greet customers, assist with products, and help maintain a welcoming store environment. The position emphasizes delivering a distinctive customer experience and collaboration with team members on inventory, displays, and daily