Shift Lead: Customer Experience & Store Ops

Walgreens; Las Cruces (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Las Cruces, NM is seeking a dedicated team member to keep the store ready for business. You will open and close the store in the absence of management, handle required systems start-ups, and manage cash handling with accuracy at the registers.

You will assist customers, process returns, refunds, and provide change as needed to ensure smooth operations. You will model friendly service, train teammates, and uphold Walgreens standards for a distinctive customer experience, while

Qualifications

• One year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state (preferred).

Responsibilities

• Opens and closes the store in the absence of management and handles required start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Delivers a distinctive and delightful customer experience and supports store operations.
• Maintains store keys, pricing, signage, and basic department pricing.
• Assists with inventory counts, stock rotation, and back-room organization.
• Supports communications between management and team members when leadership is absent.

Skills

Leadership experience

Customer service

Cash handling

Store operations

Tools

POS systems

Job description

Walgreens in Las Cruces, NM is seeking a dedicated team member to keep the store ready for business. You will open and close the store in the absence of management, handle required systems start-ups, and manage cash handling with accuracy at the registers.

You will assist customers, process returns, refunds, and provide change as needed to ensure smooth operations. You will model friendly service, train teammates, and uphold Walgreens standards for a distinctive customer experience, while