Store Shift Lead — Customer Experience Leader

Walgreens; Federal Way (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to join our in-store operations. You will help open and close the store without management, handle cash tasks, and ensure the floor and stock room are ready for business.

You will process returns, refunds, and assist customers with products and services, delivering a delightful Walgreens experience. You will greet customers, resolve issues, and support displays, housekeeping, and inventory accuracy while upholding store standards and policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English (Except in Puerto Rico).

Responsibilities

• Opens and closes the store in the absence of store management, including startup and cash handling.
• Completes product returns, order voids, customer refunds, cash drops, and provides change.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Manages store keys to open/close without management and assists vendors at deliveries.
• Maintains inventory accuracy and prices, and assists with displays and housekeeping.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a customer-focused team member to join our in-store operations. You will help open and close the store without management, handle cash tasks, and ensure the floor and stock room are ready for business.

You will process returns, refunds, and assist customers with products and services, delivering a delightful Walgreens experience. You will greet customers, resolve issues, and support displays, housekeeping, and inventory accuracy while upholding store standards and policies.