Store Shift Lead & Customer Experience Coach

Walgreens; Liberty (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to open/close the store in management's absence, handle cash and deliveries, and ensure readiness for business. You will process returns, refunds, and cash drops while delivering a distinctive customer experience.

You will engage customers, resolve issues, and share service best practices. Requires 1 year leadership/retail experience and English fluency; PTCB/pharmacy license per state standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.
• We consider applicants with arrest/conviction records.

Responsibilities

• Open and close the store in the absence of management, handling required start-ups, cash handling, and door access.
• Process returns, voids, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience and assist with vendor deliveries.

Skills

Leadership

Customer service

Communication skills

Fluent English

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens is seeking a team member to open/close the store in management's absence, handle cash and deliveries, and ensure readiness for business. You will process returns, refunds, and cash drops while delivering a distinctive customer experience.

You will engage customers, resolve issues, and share service best practices. Requires 1 year leadership/retail experience and English fluency; PTCB/pharmacy license per state standards.