Store Shift Lead: Customer-Centric Ops Leader

Walgreens; Midland (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Midland, TX is seeking a team member to support store operations and customer service. You will open and close the store in management's absence, handle cash, assist customers, and contribute to inventory and pricing tasks.

The role emphasizes a consistent, friendly customer experience and adherence to store policies. Experience in leadership or supervisory roles and strong English communication are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness of floor and stock room.
• Process product returns, order voids, refunds, and cash drops; provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Assist with inventory, pricing, displays, and stockroom management; ensure correct signage and local compliance.
• Coordinate with management and team; communicate tasks when store management is not present.

Skills

Customer service

Leadership

Cash handling

Communication

Job description

Walgreens in Midland, TX is seeking a team member to support store operations and customer service. You will open and close the store in management's absence, handle cash, assist customers, and contribute to inventory and pricing tasks.

The role emphasizes a consistent, friendly customer experience and adherence to store policies. Experience in leadership or supervisory roles and strong English communication are required.