Store Shift Lead: Cash & Customer Experience

Walgreens; North Oaks (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Minnesota seeks a capable team member to open and close the store when management is not present, handle start-ups and cash tasks, and ensure the floor and stockroom are ready for business. You will also assist with returns, refunds, and cashier duties while delivering friendly service.

The role emphasizes customer engagement, problem solving, and maintaining store standards, pricing, signage, and inventory accuracy to support a smooth daily operation.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred: PTCB certification or pharmacy license.

Responsibilities

• Open and close the store in the absence of management, including system start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops to the safe, and provide change.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers by greeting and assisting with products and services, resolving issues to ensure a positive experience.
• Assist with inventory counts, pricing changes, and maintaining proper signage.

Skills

Leadership experience

Customer service

English proficiency

Inventory control knowledge

Education

PTCB certification or pharmacy license

Job description

Walgreens in Minnesota seeks a capable team member to open and close the store when management is not present, handle start-ups and cash tasks, and ensure the floor and stockroom are ready for business. You will also assist with returns, refunds, and cashier duties while delivering friendly service.

The role emphasizes customer engagement, problem solving, and maintaining store standards, pricing, signage, and inventory accuracy to support a smooth daily operation.