Store Shift Lead - Customer Experience & Operations

Walgreens; Apple Valley (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate in Minnesota to open and close the shop when management is unavailable, manage cash and daily transactions, and ensure accurate pricing and product placement. You will assist with inventory and backroom operations while delivering excellent customer service.

The role emphasizes maintaining store standards, helping customers with product questions, and supporting the team in maintaining regulatory compliance and an inviting shopping environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.
• Obtains and maintains PTCB certification or state pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, handles cash during start-up and daily sales.
• Processes returns, refunds, and cash drops; provides change to cash registers.
• Delivers a distinctive and customer-focused experience to shoppers.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or state pharmacy license

Tools

POS system

Inventory management systems

Job description

Walgreens is seeking a store associate in Minnesota to open and close the shop when management is unavailable, manage cash and daily transactions, and ensure accurate pricing and product placement. You will assist with inventory and backroom operations while delivering excellent customer service.

The role emphasizes maintaining store standards, helping customers with product questions, and supporting the team in maintaining regulatory compliance and an inviting shopping environment.