Store Service Leader: Elevate Customer Experience

Hy-Vee; New Hope (MN); In loco; USD 25.000 - 31.000; Tempo pieno

Descrizione del lavoro

Hy-Vee is seeking a Service Manager in New Hope, MN. The role supervises store staff across departments, ensuring prompt, friendly service and smooth operations.

You will lead by example, manage schedules, resolve customer issues, and drive merchandising compliance in a fast-paced retail environment. The ideal candidate has prior retail leadership experience, excellent customer service, and strong people development skills.

Competenze

• High school diploma or equivalent is required.
• 2+ years of related retail management experience preferred.
• Ability to lead and train a diverse team.

Mansioni

• Provide prompt, friendly customer service and greet customers.
• Lead by example, foster teamwork, and maintain accountability.
• Plan and adjust work schedules; assign duties; ensure timely completion.
• Oversee store activities and step in across all departments as needed.
• Train staff on policies and procedures; enforce safety guidelines.
• Review performance and manage promotions or transfers when applicable.

Conoscenze

Customer service

Team leadership

Scheduling

Policy training

Employee development

Formazione

High school diploma or equivalent

Two+ years related experience

Descrizione del lavoro

Hy-Vee is seeking a Service Manager in New Hope, MN. The role supervises store staff across departments, ensuring prompt, friendly service and smooth operations.

You will lead by example, manage schedules, resolve customer issues, and drive merchandising compliance in a fast-paced retail environment. The ideal candidate has prior retail leadership experience, excellent customer service, and strong people development skills.