Store Service Leader - Cash & Customer Experience

3M HEALTHCARE; Waco (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager to lead front-line operations across our Check N Go, Allied Cash Advance, or Cash Store brands.

You will model service excellence, regulatory compliance, and financial integrity while supporting store performance and customer satisfaction. The role requires strong communication, cash handling, and sales skills, with 1+ year experience; you will educate customers on options, resolve issues, manage cash drawers, and ensure accurate

Qualifications

• High school diploma, GED, or equivalent experience.
• 1+ year of experience in sales, customer service, or cash handling.
• Strong customer service, listening, and communication skills.
• Proficient in Microsoft Office.
• Ability to multitask and work autonomously.
• Valid driver’s license and reliable transportation.

Responsibilities

• Educate customers on product options to meet their needs.
• Escalate issues to store manager or corporate when needed.
• Answer phone inquiries and process inquiries.
• Perform outbound calls for sales, courtesy, and collections in compliance with laws.
• Explain solutions and ensure customers feel supported and valued.
• Handle cash, balance drawers, and process transactions per policy.

Skills

Customer service

Cash handling

Sales

Active listening

Verbal communication

Written communication

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager to lead front-line operations across our Check N Go, Allied Cash Advance, or Cash Store brands.

You will model service excellence, regulatory compliance, and financial integrity while supporting store performance and customer satisfaction. The role requires strong communication, cash handling, and sales skills, with 1+ year experience; you will educate customers on options, resolve issues, manage cash drawers, and ensure accurate