Store Service Leader

Hyvee.io; Burlington (IA); On-site; USD 22,000 - 39,000; Full time

Job summary

Hy-Vee in Burlington, IA is seeking a Service Manager to keep the store running smoothly by supervising employees and delivering friendly service. You will set schedules, resolve customer issues, oversee merchandising and compliance, and coach staff to achieve results.

Ideal candidates have retail leadership experience and a passion for customer service in a fast-paced environment. This hourly role emphasizes teamwork, safety, and attentive store operations.

Qualifications

• High school diploma or equivalent required.
• Two or more years of related work experience preferred.
• Strong customer service and leadership abilities.

Responsibilities

• Provide prompt, friendly customer service and greet customers.
• Lead by example, maintain positive employee relations.
• Plan and adjust work schedules and assign duties.
• Supervise store activities and ensure tasks are completed.
• Address customer issues promptly and professionally.
• Train employees on store policies and safety procedures.
• Monitor payroll data and store compliance.

Skills

Problem solving

Arithmetic

Communication

Team leadership

Education

High school diploma or equivalent experience

Job description

Hy-Vee in Burlington, IA is seeking a Service Manager to keep the store running smoothly by supervising employees and delivering friendly service. You will set schedules, resolve customer issues, oversee merchandising and compliance, and coach staff to achieve results.

Ideal candidates have retail leadership experience and a passion for customer service in a fast-paced environment. This hourly role emphasizes teamwork, safety, and attentive store operations.