Bilingual Retail Service Leader

O'Reilly Auto Parts; Wilmington (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist in Wilmington, North Carolina. This role involves supporting the Store Manager and Assistant Managers, ensuring excellent customer service, and managing shifts when needed.

The ideal candidate should possess strong communication skills and retail sales experience, preferably in auto parts. Bilingual candidates are encouraged to apply. The position offers a competitive compensation package including health insurance and opportunities for career growth.

Qualifications

• Strong communication skills are essential for effective team and customer interactions.
• Ability to obtain RSS Certification is required to perform store duties effectively.
• Fluency in multiple languages, especially Spanish, is highly desired.

Responsibilities

• Support Store Manager and Assistant Managers in sales and customer service.
• Lead store team in providing excellent customer service to retail and professional customers.
• Oversee customer service levels and ensure adherence to company policies.

Skills

Strong communication skills

Ability to obtain RSS Certification

Fluency in multiple languages

Education

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist in Wilmington, North Carolina. This role involves supporting the Store Manager and Assistant Managers, ensuring excellent customer service, and managing shifts when needed.

The ideal candidate should possess strong communication skills and retail sales experience, preferably in auto parts. Bilingual candidates are encouraged to apply. The position offers a competitive compensation package including health insurance and opportunities for career growth.