Store Sales Supervisor - Lead Brand & Service Excellence

California Fine Wine & Spirits LLC; Emeryville (CA); On-site; USD 33,957 - 40,735; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k), HSA, FSA

Career development & product training

Job summary

California Fine Wine & Spirits LLC is seeking a Supervisor to support store operations and foster an exceptional sales and service culture. The role involves supervising team members, resolving customer issues, and ensuring compliance with laws related to alcohol sales.

The ideal candidate will have 1-3 years of retail supervisory experience, strong interpersonal skills, and the ability to work flexible hours. This position also offers competitive pay and various benefits, including health care plans and paid time off.

Qualifications

• 1-3 years of experience in a retail supervisory role.
• Ability to work flexible hours, including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Deliver outstanding customer service and resolve customer issues.
• Supervise team members and support their training.
• Ensure adherence to alcohol sale laws and maintain store safety.

Skills

Strong interpersonal skills

Customer issue resolution

Team player mindset

Coaching peers

Education

High school diploma or equivalent preferred

Tools

Point-of-sale systems

Inventory management software

Job description

California Fine Wine & Spirits LLC is seeking a Supervisor to support store operations and foster an exceptional sales and service culture. The role involves supervising team members, resolving customer issues, and ensuring compliance with laws related to alcohol sales.

The ideal candidate will have 1-3 years of retail supervisory experience, strong interpersonal skills, and the ability to work flexible hours. This position also offers competitive pay and various benefits, including health care plans and paid time off.