Store Sales Leader - Guest Experience & Team Coach

AEO; Hingham (MA); On-site; USD 52,437,000 - 71,062,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Seasonal discounts

Job summary

AEO is seeking a full-time Sales Leader to support the Store Leadership Team and manage daily operations. You will lead LOD shifts, train and motivate associates, and drive strong sales results while upholding brand standards and guest-first service.

You will recruit, coach and develop staff, maximize KPI performance, and ensure safety and asset protection in-store. AEO values real, energetic leadership and community-driven service.

Qualifications

• Experience leading retail teams in store environments.
• Ability to train and develop associates to meet service standards.
• Strong focus on guest experience and KPI delivery.

Responsibilities

• Drive sales by maximizing in-store productivity and guest loyalty.
• Lead and motivate the store team to deliver top service standards.
• Recruit, hire and train staff to meet business needs.
• Provide ongoing coaching and performance feedback to associates.
• Execute visual and operational procedures to maintain brand standards.
• Ensure store safety and asset protection compliance.

Skills

Retail leadership

Team motivation

Customer service

Coaching/training

Job description

AEO is seeking a full-time Sales Leader to support the Store Leadership Team and manage daily operations. You will lead LOD shifts, train and motivate associates, and drive strong sales results while upholding brand standards and guest-first service.

You will recruit, coach and develop staff, maximize KPI performance, and ensure safety and asset protection in-store. AEO values real, energetic leadership and community-driven service.