Store Sales Leader & Guest Experience Coach

AEO; Cranston (RI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Career advancement opportunities

Job summary

AEO is seeking a full-time Sales Leader to support the Store Leadership Team, lead Leader on Duty shifts, and ensure a stellar guest experience. You will train, motivate and celebrate associates while driving strong sales results and representing our values daily.

You will manage daily operations, mentor the team, execute visual and operational standards, and uphold safety and asset protection policies, ensuring guest-ready fitting rooms and a top-tier in-store experience.

Responsibilities

• You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
• You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role‑model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
• You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
• You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
• Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

Job description

AEO is seeking a full-time Sales Leader to support the Store Leadership Team, lead Leader on Duty shifts, and ensure a stellar guest experience. You will train, motivate and celebrate associates while driving strong sales results and representing our values daily.

You will manage daily operations, mentor the team, execute visual and operational standards, and uphold safety and asset protection policies, ensuring guest-ready fitting rooms and a top-tier in-store experience.