Store Sales Leader & Guest Experience Coach

American Eagle Outfitters, Inc.; Roanoke (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

40% off AE & Aerie including seasonal

Floorset discounts

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team and lead LOD shifts, ensuring a stellar guest experience and smooth daily operations. You will train and motivate associates while maintaining AEO standards.

You’ll recruit, coach and develop talent to meet business needs, set clear goals, and drive KPI results. You’ll oversee visual/operational routines, shipments, merchandising, and safety to create a guest-ready store.

Qualifications

• Strong leadership and coaching skills for a retail team.
• Ability to drive sales and guest satisfaction through store operations.
• Experience with training and developing frontline staff.

Responsibilities

• Drive sales as Leader on Duty to maximize guest experience and KPI results.
• Motivate and coach associates to meet AEO service standards.
• Recruit, hire and train talent to ensure sufficient staffing.
• Set goals and provide ongoing performance feedback to the team.
• Execute daily visual and operational procedures including merchandising and safety.
• Maintain store safety and asset protection in line with policies.

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team and lead LOD shifts, ensuring a stellar guest experience and smooth daily operations. You will train and motivate associates while maintaining AEO standards.

You’ll recruit, coach and develop talent to meet business needs, set clear goals, and drive KPI results. You’ll oversee visual/operational routines, shipments, merchandising, and safety to create a guest-ready store.