Retail Sales Leader — Guest Experience & Team Development

American Eagle Outfitters, Inc.; Novi (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee stock purchase program

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team. You will lead Leader on Duty shifts, drive strong guest experiences, and manage daily store operations while coaching and developing associates.

You will train and motivate the team, promoting AEO service standards and a Guest First culture. You will also help maximize sales and keep the store guest-ready with brand–standard visuals.

Qualifications

• Previous retail management leadership experience.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity to build guest loyalty.
• Lead and motivate associates to meet and exceed service standards, especially on the sales floor and in the fitting room.
• Recruit, train and develop team members to ensure staffing meets business needs and guest expectations.
• Provide real-time coaching and performance feedback to drive KPI results and a guest-first culture.

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team. You will lead Leader on Duty shifts, drive strong guest experiences, and manage daily store operations while coaching and developing associates.

You will train and motivate the team, promoting AEO service standards and a Guest First culture. You will also help maximize sales and keep the store guest-ready with brand–standard visuals.