Store Sales Leader & Guest Experience Coach

American Eagle Outfitters, Inc.; Mishawaka (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

40% off AE/Aerie

Job summary

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team with strong LOD shifts, drive a stellar guest experience, and manage daily store operations.

You will train, motivate and celebrate associates, coach in real-time, and tackle KPIs to boost sales while upholding AEO Brand Standards.

AEO offers 40% employee discounts on AE and Aerie, plus opportunities for growth and development; flexible availability and teamwork are valued.

Qualifications

• Experience leading retail teams and driving sales KPIs.
• Strong guest service orientation and communication.
• Ability to train and develop associates.

Responsibilities

• Lead LOD shifts and drive sales by maximizing fitting room and sales floor productivity while building guest loyalty.
• Motivate and coach the team to meet service standards across the store.
• Recruit, hire and develop strong talent to ensure adequate staffing for business needs.
• Set clear goals and provide ongoing feedback to boost performance and engagement.
• Execute daily visual and operational procedures to maintain brand standards and guest readiness.
• Uphold store safety and asset protection policies.

Job description

American Eagle Outfitters is seeking a full-time Sales Leader to support the Store Leadership Team with strong LOD shifts, drive a stellar guest experience, and manage daily store operations.

You will train, motivate and celebrate associates, coach in real-time, and tackle KPIs to boost sales while upholding AEO Brand Standards.

AEO offers 40% employee discounts on AE and Aerie, plus opportunities for growth and development; flexible availability and teamwork are valued.