Store Sales Leader: Elevate Experience & KPIs

Michaels Stores; Venice (FL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Job summary

Michaels is seeking a Sales Manager for the Venice, FL store to lead a high-performing selling culture and customer experience. You will supervise front-end and service operations, coach staff, and ensure brand standards and operational execution to meet KPIs.

Responsibilities include managing POS, curbside, BOPIS, and same-day delivery, plus overseeing events and loyalty programs while maintaining asset protection and store conditions.

Qualifications

• 3+ years retail leadership experience.
• Ability to manage front-end operations and deliver customer experience.
• Experience with POS and checkout systems.

Responsibilities

• Lead and model customer-focused selling behaviors to drive conversion.
• Oversee front-end operations and store conditions to meet standards.
• Provide MOD coverage and day-to-day floor management.
• Coach team through onboarding and ongoing skill-building.
• Support omni-channel services including BOPIS and same-day delivery.

Skills

Retail leadership

Customer experience coaching

Store operations

Tools

POS systems

Self-Checkout systems

Job description

Michaels is seeking a Sales Manager for the Venice, FL store to lead a high-performing selling culture and customer experience. You will supervise front-end and service operations, coach staff, and ensure brand standards and operational execution to meet KPIs.

Responsibilities include managing POS, curbside, BOPIS, and same-day delivery, plus overseeing events and loyalty programs while maintaining asset protection and store conditions.