Store Sales Leader — Elevate Experience & Results

The Michael's Companies; Jensen Beach (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental and vision coverage

Tuition assistance

Employee discounts

Job summary

The Michaels Companies in Jensen Beach, FL is seeking a Sales Manager to lead a high-performing store team, drive sales results, and deliver an engaging customer experience every day. You will model selling behaviors, coach associates, and ensure SOPs and brand standards are consistently followed across front-end and service operations.

Key duties include managing POS and Self-Checkout, promoting Loyalty Rewards, and supporting omni-channel efforts such as BOPIS and Same Day Delivery, while

Qualifications

• 3+ years of retail leadership experience.
• Ability to model selling behaviors and drive customer experience.
• Proven coaching and team development skills.

Responsibilities

• Lead and develop store team to meet sales and service KPIs.
• Oversee front-end and service operations ensuring SOPs and brand standards.
• Manage POS and Self-Checkout, loyalty programs, and omni-channel initiatives (BOPIS, Same Day Delivery).
• Support protection plans and services, and asset protection practices.

Skills

Retail leadership

Customer service

Staff coaching

Tools

POS systems

Self-Checkout

Job description

The Michaels Companies in Jensen Beach, FL is seeking a Sales Manager to lead a high-performing store team, drive sales results, and deliver an engaging customer experience every day. You will model selling behaviors, coach associates, and ensure SOPs and brand standards are consistently followed across front-end and service operations.

Key duties include managing POS and Self-Checkout, promoting Loyalty Rewards, and supporting omni-channel efforts such as BOPIS and Same Day Delivery, while