Store Sales Leader - Customer Experience & Growth

The Michael's Companies; Fairfax (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and vision)

Paid time off

Tuition assistance

Generous employee discounts

Job summary

The Michaels Companies is seeking a Retail Sales Manager in Fairfax, Virginia. This full-time position is crucial for managing store operations and ensuring a high-performing selling culture. The manager supports the team by fostering customer engagement and satisfaction while achieving sales goals.

The ideal candidate will have over 3 years of retail leadership experience and a proven track record in driving customer-focused sales and operational excellence.

Qualifications

• 3+ years of retail leadership experience.
• Demonstrated ability to drive sales metrics and customer satisfaction.
• Capacity to effectively coach and develop team members.

Responsibilities

• Lead and manage store operations according to company standards.
• Drive customer experiences and sales through proactive leadership.
• Ensure team adherence to policies and protect assets.

Skills

Retail leadership experience

Customer experience management

Sales conversion strategies

Coaching and team development

Job description

The Michaels Companies is seeking a Retail Sales Manager in Fairfax, Virginia. This full-time position is crucial for managing store operations and ensuring a high-performing selling culture. The manager supports the team by fostering customer engagement and satisfaction while achieving sales goals.

The ideal candidate will have over 3 years of retail leadership experience and a proven track record in driving customer-focused sales and operational excellence.