Store Sales Leader & Customer Experience Coach

Michaels Stores; Amherst (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical, dental, and vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

voluntary insurance options

employee discounts

Job summary

The Michaels Companies, Inc. is seeking a Sales Manager at the CLE-AMHERST, OH store to lead a high-performing selling culture and deliver strong sales with an engaging customer experience.

You will oversee front-end and service operations, coach team members, and drive KPIs through daily execution. Responsibilities include POS/self-checkout management, BOPIS and Same Day Delivery, and supporting loyalty, protection plans, and in-store events.

Job description

The Michaels Companies, Inc. is seeking a Sales Manager at the CLE-AMHERST, OH store to lead a high-performing selling culture and deliver strong sales with an engaging customer experience.

You will oversee front-end and service operations, coach team members, and drive KPIs through daily execution. Responsibilities include POS/self-checkout management, BOPIS and Same Day Delivery, and supporting loyalty, protection plans, and in-store events.