Store Sales Leader, Customer Experience Champion

Michaels Stores; New Castle (PA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Job summary

Michaels Stores is seeking a Sales Manager in New Castle, PA to lead a high-performing sales culture. The role focuses on driving sales results and enhancing customer experiences through effective leadership, training, and coaching.

Qualified candidates will have a minimum of 3 years of retail leadership experience. The position requires standing for long periods and the ability to lift up to 50 pounds. Michaels offers an inclusive workplace with various benefits, including a 401(k) plan, employee discounts, and more.

Qualifications

• 3+ years of retail leadership experience required.

Responsibilities

• Lead and manage adherence to SOPs and Company programs.
• Model and coach best-in-class customer experience.
• Train, coach, and develop team members.

Skills

Retail leadership

Customer experience management

Sales conversion techniques

Job description

Michaels Stores is seeking a Sales Manager in New Castle, PA to lead a high-performing sales culture. The role focuses on driving sales results and enhancing customer experiences through effective leadership, training, and coaching.

Qualified candidates will have a minimum of 3 years of retail leadership experience. The position requires standing for long periods and the ability to lift up to 50 pounds. Michaels offers an inclusive workplace with various benefits, including a 401(k) plan, employee discounts, and more.