Store Sales Lead – Customer Experience

belk; Kentucky; On-site; USD 17,000 - 22,000; Part time

Job summary

Belk in Kentucky seeks a Selling Lead to drive store results through strong team and customer relationships, connecting shoppers with products, and creating memorable experiences. This hourly role includes monthly bonus eligibility, and you will collaborate with store operations to meet objectives.

You will greet customers, process transactions, and support events and merchandising while mentoring peers and maintaining brand standards. Flexibility is required, including nights and weekends.

Qualifications

• 1+ years of retail experience and dedication to customer service excellence.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Demonstrate ownership to achieve store objectives and key metrics.
• Build memorable store experiences by connecting customers with product and community relationships.
• Greet, engage, and assist customers to provide personalized service.
• Process transactions accurately and respond to inquiries with professionalism.
• Enhance selling behaviors and metrics by daily goals and mentoring teammates.
• Support omnichannel selling by communicating inventory and product features.
• Keep team informed of promotions, events, and store policies.
• Foster a positive store culture and recognize team achievements.
• Maintain visual standards and clean, organized selling areas.
• Lead store fulfillment and asset protection in designated areas.

Skills

Customer service

Data-driven decisions

Ownership & accountability

Communication

Tech-savvy

Retail experience

Tools

Windows OS

Smartphones

Tablet devices

Job description

Belk in Kentucky seeks a Selling Lead to drive store results through strong team and customer relationships, connecting shoppers with products, and creating memorable experiences. This hourly role includes monthly bonus eligibility, and you will collaborate with store operations to meet objectives.

You will greet customers, process transactions, and support events and merchandising while mentoring peers and maintaining brand standards. Flexibility is required, including nights and weekends.