Store Sales Lead & Coach - Elevate Customer Experience

LOFT; Flowood (MS); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through partnerships

Job summary

LOFT in Flowood, MS, is seeking a Sales Lead to mentor team members and deliver exceptional customer experiences. You will collaborate with the Store Manager to master store functions and be ready to step in as manager when needed.

This role emphasizes on-brand customer care, coaching, and adaptability to evenings, weekends, and holidays while maintaining high visual and operational standards.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a POS system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail Sales

Store Management

POS System

Communication

Scheduling

Initiative

Tools

Point-of-Sale System

Job description

LOFT in Flowood, MS, is seeking a Sales Lead to mentor team members and deliver exceptional customer experiences. You will collaborate with the Store Manager to master store functions and be ready to step in as manager when needed.

This role emphasizes on-brand customer care, coaching, and adaptability to evenings, weekends, and holidays while maintaining high visual and operational standards.