Store Sales & Customer Service Associate

Michaels; Alexandria (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with match

Tuition assistance

Job summary

Michaels is seeking a Store Associate in Alexandria, VA to deliver friendly customer service, assist shoppers, and ensure a fast checkout. You will engage customers in rewards programs and support store operations including stocking, planograms, and omni-channel processes such as BOPIS and SFS.

The role requires retail or customer service experience, the ability to stand for long periods, and adherence to SOPs. Benefits include employee discounts and a comprehensive benefits program.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move through the store.
• Cash handling to standards and accurate transactions.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout experience and handle cash transactions.
• Engage customers in Rewards, Private Label Credit Cards, and enrollments.

Skills

Customer service

Retail experience

Cash handling

Job description

Michaels is seeking a Store Associate in Alexandria, VA to deliver friendly customer service, assist shoppers, and ensure a fast checkout. You will engage customers in rewards programs and support store operations including stocking, planograms, and omni-channel processes such as BOPIS and SFS.

The role requires retail or customer service experience, the ability to stand for long periods, and adherence to SOPs. Benefits include employee discounts and a comprehensive benefits program.