Overnight Retail Stocker & Customer Concierge

Michaels; Alexandria (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, vision coverage

Job summary

Michaels is hiring in Alexandria, VA for a store associate role focused on delivering friendly customer service and efficient checkout at the DC-Alexandria/Potomac Yard location. You’ll assist customers, help them find products, and support in-store merchandising and stock recovery.

The job supports omnichannel processes and requires standing for long periods. Cash handling is part of the role, and you may help with BOPIS/SFS and program enrollments.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Assist customers in finding products and providing solutions.
• Provide fast and friendly checkout with cash handling to standards.
• Promote rewards program enrollments and card features.
• Support omni-channel processes like Buy Online Pickup In Store and Ship From Store.
• Participate in unloading trucks and stocking/planogram duties.
• Maintain store recovery and sister processes to ensure in-stock conditions.

Skills

Retail experience

Customer service

Job description

Michaels is hiring in Alexandria, VA for a store associate role focused on delivering friendly customer service and efficient checkout at the DC-Alexandria/Potomac Yard location. You’ll assist customers, help them find products, and support in-store merchandising and stock recovery.

The job supports omnichannel processes and requires standing for long periods. Cash handling is part of the role, and you may help with BOPIS/SFS and program enrollments.