Store Pro: Automotive Parts & Customer Experience Lead

USA GPC Genuine Parts Company; Thurmont (MD); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Zusammenfassung

USA GPC Genuine Parts Company is seeking a customer‑focused Retail Associate in a fast‑paced NAPA store in Thurmont, MD. You will deliver accurate automotive parts solutions to both retail and wholesale customers and engage with the team to ensure a high‑quality customer experience.

Responsibilities include using POS and inventory tools, supporting transactions, inquiries, and order fulfillment, and contributing to store performance through product knowledge and proactive service.

Qualifikationen

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.
• Experience in retail, automotive, or parts environment preferred.

Aufgaben

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and assist with order fulfillment and logistics.

Kenntnisse

Communication

Customer focus

Interpersonal skills

Problem solving

Ausbildung

High School Diploma or GED

Valid Driver’s License

Jobbeschreibung

USA GPC Genuine Parts Company is seeking a customer‑focused Retail Associate in a fast‑paced NAPA store in Thurmont, MD. You will deliver accurate automotive parts solutions to both retail and wholesale customers and engage with the team to ensure a high‑quality customer experience.

Responsibilities include using POS and inventory tools, supporting transactions, inquiries, and order fulfillment, and contributing to store performance through product knowledge and proactive service.