Automotive Parts Specialist — Customer-Focused Pro

USA GPC Genuine Parts Company; Eureka (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Store Pro at USA GPC Genuine Parts Company represents the NAPA brand in the retail store, delivering a high-quality customer experience and providing automotive parts solutions to retail and wholesale customers.

You will use product knowledge to assist customers, operate POS and inventory systems, support store operations, and build loyalty through responsive service and teamwork in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Build relationships with customers to drive loyalty and repeat business.

Skills

Strong communication

Customer-focused mindset

Valid Driver’s License

Willingness to learn automotive parts

Education

High School Diploma or GED

Job description

The Store Pro at USA GPC Genuine Parts Company represents the NAPA brand in the retail store, delivering a high-quality customer experience and providing automotive parts solutions to retail and wholesale customers.

You will use product knowledge to assist customers, operate POS and inventory systems, support store operations, and build loyalty through responsive service and teamwork in a fast-paced environment.