Automotive Parts & Customer Solutions Specialist

USA GPC Genuine Parts Company; Snellville (GA); Vor Ort; USD 28.000 - 34.000; Vollzeit

Zusammenfassung

USA GPC Genuine Parts Company, doing business as NAPA, is seeking a Store Pro to serve customers with automotive parts solutions in a fast-paced retail setting. You will assist both retail and wholesale clients, apply product knowledge to resolve queries, and support daily operations from checkout to inventory control.

The role emphasizes delivering an engaging customer experience, teamwork, and initiative in learning automotive parts and systems. A strong customer-service mindset is essential.

Qualifikationen

• High School Diploma or GED is required.
• Valid Driver’s License is required.
• Willingness to learn automotive parts and technology systems.

Aufgaben

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Contribute to various store operations and team support tasks to optimize performance.
• Support continuous improvement initiatives related to store processes and standards.

Kenntnisse

Strong communication

Customer-focused mindset

Problem-solving

Team collaboration

Ausbildung

High School Diploma or GED

Jobbeschreibung

USA GPC Genuine Parts Company, doing business as NAPA, is seeking a Store Pro to serve customers with automotive parts solutions in a fast-paced retail setting. You will assist both retail and wholesale clients, apply product knowledge to resolve queries, and support daily operations from checkout to inventory control.

The role emphasizes delivering an engaging customer experience, teamwork, and initiative in learning automotive parts and systems. A strong customer-service mindset is essential.