Store Pro: Auto Parts Expert & Customer Champion

Genuine Parts Company; United States; On-site; USD 19,000 - 25,000; Full time

Job summary

Genuine Parts Company’s Store Pro at the Napa store is the frontline customer contact, delivering automotive parts solutions and a high-quality shopping experience. You will support both retail and wholesale customers, leveraging product knowledge to serve needs and drive store performance, with opportunities for growth within the organization.

The role emphasizes fast-paced, energetic engagement, accurate parts identification, and teamwork to ensure smooth operations and exceptional service

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Customer-focused with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS, inventory, and catalog tools.
• Coordinate and dispatch deliveries and prepare orders for customers and drivers.
• Assist with inventory control, housekeeping, and general store tasks.

Skills

Communication

Customer service

Problem solving

Teamwork

Adaptability

Education

High School Diploma or GED

Tools

POS systems

Inventory systems

Delivery management software

Job description

Genuine Parts Company’s Store Pro at the Napa store is the frontline customer contact, delivering automotive parts solutions and a high-quality shopping experience. You will support both retail and wholesale customers, leveraging product knowledge to serve needs and drive store performance, with opportunities for growth within the organization.

The role emphasizes fast-paced, energetic engagement, accurate parts identification, and teamwork to ensure smooth operations and exceptional service