Store Pro: Customer-Focused Auto Parts Specialist

NAPA Auto Parts; Moore (OK); On-site; USD 26,000 - 34,000; Full time

Job summary

NAPA Auto Parts Store Pro serves as the primary contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience. This role is responsible for providing automotive parts solutions, supporting both retail and wholesale customers, and contributing to store performance through product knowledge, responsiveness, and customer engagement.

It offers a strong entry point or growth path within the organization Responsibilities include providing

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Assist with inventory control activities and maintain accurate records.

Skills

Communication

Customer-focused

Problem-solving

Education

High School Diploma or GED

Tools

POS systems

Job description

NAPA Auto Parts Store Pro serves as the primary contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience. This role is responsible for providing automotive parts solutions, supporting both retail and wholesale customers, and contributing to store performance through product knowledge, responsiveness, and customer engagement.

It offers a strong entry point or growth path within the organization Responsibilities include providing