Store Ops Specialist: Versatile Leader

Socket.dev; Austin (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op is seeking a Sr. Operations Specialist to guide the store to operational excellence.

This administrative role is the store's "Swiss Army Knife"—sharing knowledge, giving recommendations, and engaging with customers every day as you support the store management team and handle daily office duties. You will also assist with hiring, HR documentation, store files, inventory, and Safety, Product Quality, and Loss Prevention processes, while contributing to a culture that values inclusion

Qualifications

• Experience in a retail or office environment (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Reviews and reconciles operational business expenses.
• Mentors and supports operations and sales staff as needs.
• Manages office supply inventory within in assigned budget.
• Helps with the hiring, processes HR documentation, maintains store files.
• Coordinates the Safety Committee, Product Quality issues, and Loss Prevention standards.
• Additional duties as assigned

Skills

Retail environment

Relationship building

Communication

Feedback mindset

Problem solving

Goal setting

Resource management

Influence others

Job description

REI Co-op is seeking a Sr. Operations Specialist to guide the store to operational excellence.

This administrative role is the store's "Swiss Army Knife"—sharing knowledge, giving recommendations, and engaging with customers every day as you support the store management team and handle daily office duties. You will also assist with hiring, HR documentation, store files, inventory, and Safety, Product Quality, and Loss Prevention processes, while contributing to a culture that values inclusion