Sr. Store Ops Leader — Flexible Hours

Recreational Equipment, Inc.; Austin (TX); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement savings plan

Accrued time off

Job summary

REI Co-op in Austin seeks a Sr. Operations Specialist to drive store operational excellence and support the store management team.

This role acts as the store’s versatile administrator, sharing knowledge and recommendations, engaging with customers daily, and solving problems while embracing REI’s culture. The successful candidate will coordinate HR tasks, manage budgets, assist with hiring, and ensure safety, quality, and loss prevention standards are upheld, while building strong internal and

Qualifications

• Experience in a retail or office setting is preferred.
• Excellent communication and relationship-building abilities.
• Openness to feedback and adapting to the business needs.
• Ability to solve problems with sound judgment and resourcefulness.
• Strong prioritization and organizational skills.
• Ability to engage and influence others to achieve goals.

Responsibilities

• Guide store operations toward excellence and support the store management team.
• Review and reconcile operational expenses; assist with HR documentation and store files.
• Mentor staff and manage office supply budgets.
• Assist with hiring processes and safety/compliance tasks.
• Coordinate with committees on product quality and loss prevention standards.

Skills

Retail experience

Customer service

Communication

Problem solving

Team collaboration

Job description

REI Co-op in Austin seeks a Sr. Operations Specialist to drive store operational excellence and support the store management team.

This role acts as the store’s versatile administrator, sharing knowledge and recommendations, engaging with customers daily, and solving problems while embracing REI’s culture. The successful candidate will coordinate HR tasks, manage budgets, assist with hiring, and ensure safety, quality, and loss prevention standards are upheld, while building strong internal and