Senior Store Ops Lead & People Partner

Socket.dev; West Des Moines (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in West Des Moines, IA, is seeking a Sr. Operations Specialist to guide the store to operational excellence. This role is the store's Swiss Army Knife, helping customers with knowledge, recommendations, and daily office duties while promoting REI's values.

You will coordinate HR processes, manage budgets, support hiring, and align safety, product quality, and loss prevention standards. The ideal candidate is a strong organizer, collaborative, adaptable, and ready to contribute to a

Qualifications

• Experience in a retail or office environment (preferred).
• Enjoys communicating and building relationships, both inside and outside the organization.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Able to work flexible hours (some evenings and weekends).
• Reviews and reconciles operational business expenses.
• Mentors and supports operations and sales staff as needs.
• Manages office supply inventory within in assigned budget.
• Helps with the hiring, processes HR documentation, maintains store files.
• Coordinates the Safety Committee, Product Quality issues, and Loss Prevention standards.
• Additional duties as assigned

Skills

Communication

Relationship building

Feedback openness

Problem solving

Goal setting

Prioritization

Organization

Influence

Job description

REI Co-op in West Des Moines, IA, is seeking a Sr. Operations Specialist to guide the store to operational excellence. This role is the store's Swiss Army Knife, helping customers with knowledge, recommendations, and daily office duties while promoting REI's values.

You will coordinate HR processes, manage budgets, support hiring, and align safety, product quality, and loss prevention standards. The ideal candidate is a strong organizer, collaborative, adaptable, and ready to contribute to a