Retail Operations Pro — Flexible Hours & HR Support

REI; West Des Moines (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Retirement plan

Paid time off

Job summary

REI Co-op in West Des Moines, IA seeks a Sr. Operations Specialist to guide the store to operational excellence. This administrative role is the store's “Swiss Army Knife,” helping deliver better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily.

You will support the store management team, conduct daily office duties, and promote the REI brand. We value a superstar organizer who thrives in ambiguity and enjoys solving problems with a can-do

Qualifications

• Experience in a retail or office environment.
• Strong communication and relationship-building skills.
• Ability to solicit feedback and consider different viewpoints for business support.
• Analytical mindset with judgment to solve problems.
• Ability to make solid recommendations from diverse sources.
• Proven ability to set goals, prioritize, and meet deadlines.
• Efficient at organizing resources and keeping others informed.
• Influence others to achieve organizational goals.

Responsibilities

• Reviews and reconciles operational business expenses.
• Mentors and supports operations and sales staff as needs.
• Manages office supply inventory within in assigned budget.
• Helps with the hiring, processes HR documentation, maintains store files.
• Coordinates the Safety Committee, Product Quality issues, and Loss Prevention standards.
• Additional duties as assigned.

Skills

Retail experience

Customer relationships

Communication

Problem solving

Team coordination

Office administration

Job description

REI Co-op in West Des Moines, IA seeks a Sr. Operations Specialist to guide the store to operational excellence. This administrative role is the store's “Swiss Army Knife,” helping deliver better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers daily.

You will support the store management team, conduct daily office duties, and promote the REI brand. We value a superstar organizer who thrives in ambiguity and enjoys solving problems with a can-do