Store Ops Lead – Customer Service & Merchandising

Kroger Co.; Mount Pleasant (WI); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

Kroger Co. in Mount Pleasant, WI is seeking a team-oriented associate to backup the department manager in their absence and uphold SOPs in merchandising, scheduling, and customer service.

This on-site role emphasizes accuracy, safety, and strong teamwork to serve customers effectively. The position requires a high school diploma or GED and 1+ years of retail experience, with a focus on communication, math skills, and reliability.

Qualifikationen

• High school diploma or GED required; 1+ years of retail experience or equivalent
• Strong customer service and interpersonal abilities
• Friendly, approachable demeanor and team player
• Good math, reading, and written communication skills

Aufgaben

• Support and back up the department manager in their absence
• Provide excellent customer service and assist customers promptly
• Ensure proper staffing to meet service levels and efficient labor use
• Operate department tools and equipment per SOPs and safety rules
• Maintain product freshness, proper storage, and adherence to SOPs
• Follow merchandising guidelines, pricing, and in-store transfers as needed

Kenntnisse

Customer service

Team orientation

Communication skills

Numerical proficiency

Interpersonal skills

Ausbildung

High school diploma or GED

Tools

Pricing gun

Box cutter

Knives

Jobbeschreibung

Kroger Co. in Mount Pleasant, WI is seeking a team-oriented associate to backup the department manager in their absence and uphold SOPs in merchandising, scheduling, and customer service.

This on-site role emphasizes accuracy, safety, and strong teamwork to serve customers effectively. The position requires a high school diploma or GED and 1+ years of retail experience, with a focus on communication, math skills, and reliability.