Store Ops Lead - Customer Experience & Team Growth

Family Dollar Stores Of North Carolina LLC; Reidsville (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of North Carolina LLC in Reidsville, NC seeks an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with merchandising, staffing, and ensuring a clean, welcoming shopping environment.

The role emphasizes leadership, adherence to company policies, and maintaining asset protection and safety standards while delivering strong customer experiences. Full-time, on-site position with opportunity for growth.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform frequent walking, standing, bending, and kneeling.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Excellent customer service, organizational, and problem-solving skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged items, record-keeping and cash handling.
• Keep store areas stocked and organized to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety policies and ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.

Skills

Communication

Interpersonal skills

Written skills

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of North Carolina LLC in Reidsville, NC seeks an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with merchandising, staffing, and ensuring a clean, welcoming shopping environment.

The role emphasizes leadership, adherence to company policies, and maintaining asset protection and safety standards while delivering strong customer experiences. Full-time, on-site position with opportunity for growth.