Store Ops & Customer Experience Lead (Asst Manager)

Family Dollar Stores Of North Carolina LLC; Indiana (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of North Carolina LLC is seeking an Assistant Store Manager to help with store operations, customer service and team development. In this role you will assist with day-to-day store activities, support the Store Manager in supervising and training associates, and ensure safe, friendly service while maintaining store standards and efficiency.

You'll handle opening/closing, merchandise organization, loss prevention, and adherence to company policies, while striving to deliver a

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and meet demands of frequent movement.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives and related communications.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Communication skills

Interpersonal skills

Written skills

Team leadership

Education

High school diploma

Job description

Family Dollar Stores Of North Carolina LLC is seeking an Assistant Store Manager to help with store operations, customer service and team development. In this role you will assist with day-to-day store activities, support the Store Manager in supervising and training associates, and ensure safe, friendly service while maintaining store standards and efficiency.

You'll handle opening/closing, merchandise organization, loss prevention, and adherence to company policies, while striving to deliver a