Store Ops & Customer Experience Lead

Five Below Inc; Harker Heights (TX); On-site; USD 18,000 - 22,000; Full time

Job summary

Five Below Inc is hiring for an hourly store role in Texas. You will help wow customers, train crew on service standards, and oversee daily store activities as needed. The position involves opening/closing duties, stock handling, and assisting with merchandising to boost sales.

The role requires at least a high school diploma, 1 year of management experience, and strong communication. A flexible schedule including weekends and possible overnight shifts is expected.

Qualifications

• High School diploma or equivalent preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Operate cash register frequently.
• Move merchandise up to 25 lbs and place/remove up to 5–10 ft.
• Climb ladders to retrieve stock.
• Kneel, bend, twist, and stoop in stock room and on sales floor.
• Communicate with customers and coworkers clearly.
• Be flexible with day, evening, weekends, and some overnight shifts or travel.

Skills

Management experience

Communication skills

Multitasking

Creativity

Calm under pressure

Education

High School Diploma or equivalent

Job description

Five Below Inc is hiring for an hourly store role in Texas. You will help wow customers, train crew on service standards, and oversee daily store activities as needed. The position involves opening/closing duties, stock handling, and assisting with merchandising to boost sales.

The role requires at least a high school diploma, 1 year of management experience, and strong communication. A flexible schedule including weekends and possible overnight shifts is expected.