Store Operations & Workplace Services Lead

JLL; Austin (TX); On-site; USD 75,000 - 89,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL seeks a Store Operations & Office Services Lead for our Austin, TX site. This onsite role oversees day-to-day workplace operations, including store operations and office services, to ensure a productive, safe environment for employees and visitors.

You will collaborate with HR, Facilities, IT, and external vendors to manage resources across the Texas locations. The position requires 3+ years in facilities, store operations, or related fields, strong organizational skills, and a proactive

Qualifications

• High School diploma or equivalent.
• 3+ years' experience in workplace experience management, facilities management, office services, or store operations within a commercial real estate or corporate environment.
• Strong organizational and inventory management skills.

Responsibilities

• Manage end-to-end store operations including supply ordering, inventory, and pricing.
• Maintain stock levels and product selection based on campus needs.
• Process orders, set pricing, and coordinate picking and distribution.
• Develop and implement store procedures and inventory controls.
• Lead mailroom operations and loading dock coordination.
• Oversee front desk, reception, and visitor management.
• Manage Audio Visual project requirements and execution.
• Identify and address office services needs proactively.
• Plan and manage workplace services and amenities, including conference rooms.
• Manage space utilization: layouts, desks, and bookings.
• Monitor space allocation and coordinate relocations.
• Ensure health and safety regulations; conduct inspections.
• Promote employee well-being and safe workplace environment.
• Review utility reports and act as contact for UTIM.
• Serve as primary contact for San Antonio; coordinate with Senior FM.
• Review and approve Slack postings for Texas.
• Develop workplace communications: newsletters, announcements, digital signage.

Skills

Interpersonal skills

Organizational skills

Education

High School Diploma or equivalent

Job description

JLL seeks a Store Operations & Office Services Lead for our Austin, TX site. This onsite role oversees day-to-day workplace operations, including store operations and office services, to ensure a productive, safe environment for employees and visitors.

You will collaborate with HR, Facilities, IT, and external vendors to manage resources across the Texas locations. The position requires 3+ years in facilities, store operations, or related fields, strong organizational skills, and a proactive