Reception & Facilities Operations Specialist

JLL; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL in Austin, TX is seeking a Workplace Associate to provide comprehensive workplace management services. You will be the first point of contact at Reception, ensuring a welcoming environment and coordinating maintenance and visitor services.

Daily duties include monitoring facility conditions, managing work orders, assisting with meeting room reservations, coordinating mail, and supporting the project management team with administrative tasks.

Qualifications

• Associate's degree in facilities management, building management, business, or related field; OR 2+ years of experience in Facility or Property Administration
• Superior customer service skills with professionalism in stressful situations
• Experience with Corrigo or other CMMS/Automated Work Order systems
• Proficiency in Microsoft Office applications with advanced proficiency in Excel for customizing administrative reports
• Strong written and verbal communication skills
• Excellent organizational abilities and collaborative approach
• Ability to multitask and work independently

Responsibilities

• Create a comfortable, welcoming, and hospitable environment for employees and guests while serving as the first point of contact at Reception
• Monitor office and facility conditions continuously, coordinating maintenance activities and managing internal and building work order systems
• Provide authentic, caring, and timely services by anticipating client needs and directing teammates and guests to appropriate points of contact
• Deliver personable and efficient visitor registration services while ensuring regulatory compliance in visitor access systems
• Maintain cleanliness of kitchen and break areas, monitor and stock supplies, and ensure proper functioning of beverage machines
• Organize receipt and delivery of mail and courier services, manage mail distribution, and process outgoing packages
• Handle internal and external communications, assist with meeting and conference room reservations, and provide facility-specific assistance to the project management team

Skills

Facilities admin

CMMS experience

Excel proficient

Written & verbal comms

Organizational skills

Independent multitasking

Customer service

Education

Associate degree / 2+ years experience

Tools

Corrigo CMMS

Job description

JLL in Austin, TX is seeking a Workplace Associate to provide comprehensive workplace management services. You will be the first point of contact at Reception, ensuring a welcoming environment and coordinating maintenance and visitor services.

Daily duties include monitoring facility conditions, managing work orders, assisting with meeting room reservations, coordinating mail, and supporting the project management team with administrative tasks.