Reception & Facilities Concierge

*US AMR-Jones Lang LaSalle Americas, Inc.; United States; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, Dental & Vision care

Paid parental leave

Paid time off and company holidays

Daily Pay – early wage access

Job summary

JLL in Austin, TX is seeking a Workplace Associate to deliver a first‑class reception and facility services experience, ensuring a welcoming environment and smooth daily operations. You will monitor office conditions, coordinate maintenance and work orders, assist with meeting room reservations, and support project teams with professional administrative tasks.

Strong customer service, Excel skills, and the ability to multitask in a fast‑paced setting are essential; the role is on site with

Qualifications

• Associate degree in facilities management or related field; or 2+ years in facility/property administration.
• Superior customer service skills and professionalism under pressure.
• Experience with Corrigo or other CMMS/Automated Work Order systems.
• Advanced Excel skills for creating custom administrative reports.
• Strong written and verbal communication abilities.
• Excellent organizational and collaborative approach.
• Ability to multitask and work independently.

Responsibilities

• Create a welcoming, hospitable environment as the first contact at Reception.
• Monitor office conditions and coordinate maintenance and work orders.
• Deliver timely, attentive service and guide colleagues and guests to contacts.
• Provide visitor registration and ensure proper access control compliance.
• Maintain kitchen/break areas, stock supplies, and ensure beverage machines function.
• Handle mail/courier services and manage mail distribution and packages.
• Assist with meetings, conference room bookings, and project-team support.

Skills

Customer service

Facility administration

Multitasking

Communication

Organizational skills

Independence

Excel (advanced)

Education

Associate degree in facilities management

Tools

Corrigo

Job description

JLL in Austin, TX is seeking a Workplace Associate to deliver a first‑class reception and facility services experience, ensuring a welcoming environment and smooth daily operations. You will monitor office conditions, coordinate maintenance and work orders, assist with meeting room reservations, and support project teams with professional administrative tasks.

Strong customer service, Excel skills, and the ability to multitask in a fast‑paced setting are essential; the role is on site with