Store Operations Supervisor: Lead Teams & Customer Experience

CVS Health Corporation; Cypress (CA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is hiring an Operations Supervisor to support the CVS Store Management team in planning and driving store execution and performance. You will lead the store and supervisory staff when no manager is onsite and ensure smooth operations, including opening and closing procedures.

The role focuses on customer service, loyalty, and maintaining a positive shopping experience for CVS customers while coaching colleagues with feedback and performance insights.

Qualifications

• Deductive reasoning ability and analytical skills.
• Strong written and verbal communication.
• Ability to supervise and influence others.
• Willingness to work a full-time flexible schedule, including early mornings, overnights and weekends.

Responsibilities

• Lead store operations when managers are unavailable.
• Coordinate with store management and crews to drive execution.
• Ensure opening and closing procedures are completed.
• Address customer questions, problems and complaints with a service mindset.
• Maintain confidentiality and professional behavior at all times.
• Assist with merchandising, pricing and stock planning.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexibility

Education

High School Diploma or equivalent

Job description

CVS Health Corporation is hiring an Operations Supervisor to support the CVS Store Management team in planning and driving store execution and performance. You will lead the store and supervisory staff when no manager is onsite and ensure smooth operations, including opening and closing procedures.

The role focuses on customer service, loyalty, and maintaining a positive shopping experience for CVS customers while coaching colleagues with feedback and performance insights.