Store Operations Supervisor: Customer Service & Execution

CVS Health; Broomall (PA); On-site; USD 22,000 - 33,000; Full time

Job summary

CVS Health is seeking an Operations Supervisor to support the CVS Store Management team in planning, driving store execution and building consumer loyalty through excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and completes opening and closing procedures.

In this full‑time role, you will lead the store, supervise staff, and ensure customer satisfaction, while managing

Qualifications

• Deductive reasoning, analytical skills and basic computer skills.
• Advanced communication, supervision and influencing skills.
• Ability to work a full-time flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Lead the store when no manager is onsite to ensure smooth opening/closing procedures.
• Provide excellent customer service and resolve issues per policy.
• Oversee price setting, stock and merchandise presentation.
• Communicate effectively with store management and crews.

Skills

Analytical skills

Communication skills

Flexible schedule

Retail supervision experience

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Supervisor to support the CVS Store Management team in planning, driving store execution and building consumer loyalty through excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and completes opening and closing procedures.

In this full‑time role, you will lead the store, supervise staff, and ensure customer satisfaction, while managing