Store Operations Supervisor - Lead Customer Experience

1170 Missouri CVS Pharmacy, L.L.C.; Sunset Hills (MO); On-site; USD 22,000 - 32,000; Full time

Job summary

CVS Health is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, you lead the store and ensure opening/closing procedures are completed smoothly.

You will promote a positive CVS customer service culture, supervise crews, price and stock merchandise, and coordinate weekly displays.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Manage store operations when no manager is onsite and lead the supervisory staff.
• Assist customers, handle questions and complaints, and promote CVS customer service culture.
• Price merchandise, stock shelves, and maintain weekly, promotional and seasonal displays.

Skills

Analytical skills

Computer skills

Communication skills

Supervision

Influencing skills

Deductive reasoning

Flexible schedule

Education

High School diploma

Job description

CVS Health is seeking an Operations Supervisor to support the Store Management team in planning and driving store execution and performance, while building customer loyalty through excellent service. When no manager is onsite, you lead the store and ensure opening/closing procedures are completed smoothly.

You will promote a positive CVS customer service culture, supervise crews, price and stock merchandise, and coordinate weekly displays.